Auth0 has formally tested these items, may provide both new features and bug fixes (if applicable), and will provide customer support.
Sustained
Auth0 may provide bug fixes (if applicable) for these items, and will provide customer support.
Bug Fixes
Auth0 may provide bug fixes (if applicable) for these items, but will not provide customer support.
Community
Auth0 will not provide customer support for these items, and all assistance will come from the general community.
Partner
Auth0 will not provide customer support for these items, and all assistance will come from the partners who maintain them.
Auth0 support coverage
Official support provided by Auth0 is limited to the languages, platforms, versions, and technologies specifically listed. Anything that is not listed, or is listed as community-supported is not eligible for Auth0 support. If you have questions about unsupported items, you can post your question on the Auth0 public forum.
For community-supported items, ask for help by contacting the developers responsible for those items such as submitting issues on the GitHub repositories for the specific libraries or SDKs.
Auth0 support is limited to the most recent version of the technologies listed (unless otherwise specified). If you are using an older version, you will be required to upgrade prior to seeking support.
Supported browsers
All listed browsers are the latest versions unless otherwise indicated.
Auth0 Dashboard desktop browsers
Auth0 does not support mobile browsers for using the Dashboard.
Browser
Support Level
Chrome
Supported
Safari
Sustained
Edge
Sustained
Firefox
Sustained
Authentication desktop browsers
Browser
Support Level
Chrome
Supported
Safari
Sustained
Internet Explorer (v10/11)
Sustained*
Edge
Sustained
Firefox
Sustained
*Starting with v2.0.0, the Auth0 SPA SDK no longer supports Internet Explorer 11. To learn more about this change, read the SPA-JS v2 Migration Guide on Github.
Authentication mobile browsers
Browser
Support Level
Safari iOS 9+
Supported
Chrome for Android KitKat 4.4+
Supported
Supported operating systems
All listed operating systems are the latest versions unless otherwise indicated. If you are using an older version, please upgrade prior to seeking support.